Gleb Kessel
SAP CX expert
development & integration


SAP Sales Cloud (C4C)
SAP Marketing
SAP CRM
SAP CPI
17
years of implementation CRM solutions from SAP
40+
participated in more than 40 SAP projects implementations




10
SAP certificates

C/4HANA experience
SAP Sales Cloud (С4С)
16 projects as a developer.
4 SAP C4C certificates (Sales, Service, Integration, Development).

Experience:
  • creating own and enhancing standard objects, screens and logic;
  • integration with SAP ERP, SAP S/4HANA, SAP MDG, SAP Commerce, SAP CPQ, Google and other systems: with SAP Cloud Platform Integration and without it, standard and custom;
  • embedding mashups, developing background tasks, print forms...


    SAP Cloud Platform Integration (CPI)
    8 projects.

    Experience:
    • integration SAP Sales Cloud (C4C) and SAP Marketing with SAP ERP, SAP MDG, SAP S/4HANA, SAP Commerce, SAP CPQ and other systems;
    • integration objects: customers, contacts, products, opportunities, quotes, orders, contracts, custom objects...
    • creating own and enhancing standard integration flows.
    SAP Marketing
    5 projects (On-Prem & Cloud) as a developer.
    Experience:
    • enhancing standard and implementing new communication channels;
    • extension of the logic of the communication policy (marketing permissions, limits, suppression rules);
    • integration.
      SAP CRM
      16 projects as a developer.
      5 SAP CRM certificates: basic level + 3 certificates Professional level (Marketing, Sales, Service) + ABAP certificate.
      Experience: strong experience in enhancing standard functionality; custom development; BOL, WebUI.
      Education background
      Higher education
      Two higher educations:
      • State University - Higher School of Economics (SU-HSE)
        Finance and Credit
        2006 - 2009
      • Russian State University for the Humanities (RSUH)
        Information technology
      • 2000 - 2005
        SAP certificates
        SAP Cloud for Sales and Service:
        • SAP Certified Development Consultant - SAP Cloud for Customer
        • SAP Certified Application Associate - SAP Cloud for Sales
        • SAP Certified Application Associate - SAP Cloud for Service
        • SAP Certified Integration Associate - SAP Cloud for Customer

        SAP CRM:
        • SAP Certification advanced professional level: Marketing with SAP CRM 7.0
        • SAP Certification advanced professional level: Sales with SAP CRM 7.0
        • SAP Certification advanced professional level: Service with SAP CRM 7.0
        • SAP Certified Application Associate – CRM Fundamentals with SAP CRM 7.0

        Development:

        • SAP Certified Development Consultant - SAP Cloud for Customer
        • SAP Certified Development Consultant - Application Development Focus ABAP

        Project management:

        • SAP Certified Associate – SAP Activate Project Management
        SAP courses
        SAP Cloud for Sales and Service:
        • 2016 - SAP CIS - SAP training for C4C developers

        Development:
        • 2015 - SAP CIS - HA400 ABAP Programming for SAP HANA
        • 2008 - SAP CIS - BC402 Advanced ABAP
        • 2007 - SAP CIS - BC425 Enhancements and Modifications

        SAP CRM:
        • 2008 - SAP AG - SAP CRM Deep Drive Workshop (Walldorf, Germany)

        Project management:

        • 2016 - SAP CIS - ACT100 SAP Activate Methodology
        • 2016 - SAP CIS - ACT200 Agile Project Delivery
        • 2012 - SAP CIS - SAP training program for project managers and technical directors
        Worked in project teams
        Projects experience
        • Scopes
          Marketing, Loyalty, Sales, Service processes
        • Industries
          Retail, Manufacturing, Telecommunications, Banking, Insurance, Consumer Products, Agriculture, IT, Aviation & Transportation, Oil and Gas , Mining
        • Locations
          Russia, Ukraine, Armenia, Kazakhstan, Uzbekistan, Belgium